Refund policy

Returns & Refunds Policy

At Baby Bow Tied, we take pride in creating adorable accessories for your little ones! We want you to love your purchase and appreciate your support of our small business.

Full-Priced Bow Ties
We don’t offer cash refunds for change of mind or incorrect size selection. Instead, approved returns requested within 14 days of delivery receive store credit, so you can choose a different style or size.

• Request a return by signing in to your account and selecting your order, or by emailing us. Returns sent without approval may not be accepted.
• Items must be unused, unworn, free of marks, odors and pet hair, and in their original condition and packaging.
• You’re responsible for return shipping unless the item is damaged, defective or incorrect. Original shipping charges are non-refundable.
• Store credit is issued within 3–5 business days after we receive and inspect your return.

Store Credit
Store credit is added to the customer account linked to your order email and does not expire. To use it, sign in to your account at checkout (or check out with Shop Pay). Your full available balance is applied to your order.

Final Sale Items
The following are final sale and can’t be returned or exchanged for change of mind:

• All discounted items, including sale-priced bow ties
• All Last Chance and clearance items, which are being permanently discontinued and won’t be restocked
• All Mystery Grab Bags. Each bag contains a random assortment selected from available inventory, with no duplicates. Contents may differ from example images, and we can’t accommodate requests for specific colors or patterns.
• Custom orders

Final sale items are labeled “Final Sale” on their product pages.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective or incorrect, including final sale items, please email us within 7 days of delivery with your order number, a description of the issue and photos. We’ll make it right with a replacement or, if a replacement isn’t available, a refund to your original payment method. We’ll cover any return shipping needed. Nothing in this policy limits rights you may have under applicable consumer protection laws.

Every item is handmade, so pattern placement may vary, and colors may look slightly different depending on your screen.

Contact Us
Email info.babybowtied@gmail.com with questions about your order or this policy. You may also request a written copy of this policy by email.